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The service department is able to satisfy all the requests in a speedy and reliable manner, both over telephone and working on site and can offer quick solutions with the rapid identification of the components that are necessary thanks to the codification of the machine and the computerised management of the well-stocked spare parts store.
Our machines can be checked long-distance through the Internet or modem for:
• Diagnostics and malfunctions search: carrying out all the necessary tests, checking of results and introduction of corrective action;
• Data transfer: in both directions for changes to the plc, parameters and programming of pieces, or in order to examine files.
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